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Customer Care

Customer Care is committed to providing the highest quality service to our customers.  Your calls to the Customer Care Center will be answered by a Customer Relations Specialist.  Customers with billing inquiries and/or needing a move, add, or change to their account can  call ACC Business Customer Care during normal business hours between 9 a.m. and 6 p.m. Eastern Time, Monday through Friday at the numbers listed below.

  • Contact Customer Care:
  •  Billing Inquiries:

To make a payment, ACC Business customers have the following options:

AT&T SMART Payments:

Pay for ACC Business invoice via Electronic Funds Transfer (EFT) via AT&T Automated Clearing House (ACH) enrollment:

Mail Payment:

ACC Business
PO Box 5077
Carol Stream, IL 60197-5077

Overnight Payment:

Attn: ACC Business
4513 Western Ave
Lisle IL 60532

Pay by Phone:


ACC Business
400 West Avenue
Rochester, NY 14611

Customer Care: 800-456-6000
Sales: 877-419-9669
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