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Customer Care

Customer Care is committed to providing the highest quality service to our customers.  Your calls to the Customer Care Center will be answered by a Customer Relations Specialist.  Customers with billing inquiries and/or needing a move, add, or change to their account can contact ACC Business Customer Care by phone or E-mail during normal business hours between 9 a.m. and 6 p.m. Eastern Time, Monday through Friday.

Contact Customer Care

Billing Inquiries

To make a payment, ACC Business customers have the following options:

AT&T SMART Payments:

Pay for ACC Business invoice via Electronic Funds Transfer (EFT) via AT&T Automated Clearing House (ACH) enrollment:

Mail Payment:

ACC Business PO Box 5077 Carol Stream IL 60197-5077

Overnight Payment:

AT&T Attn: ACC Business 600 N Point Pkwy Alpharetta, GA 30005

Pay by Phone:


ACC Business
400 West Avenue
Rochester, NY 14611

Customer Care:

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