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Customer Care

Customer Care is committed to providing the highest quality service to our customers.  Your calls to the Customer Care Center will be answered by a Customer Relations Specialist.  Customers with billing inquiries and/or needing a move, add, or change to their account can  call ACC Business Customer Care during normal business hours between 9 a.m. and 6 p.m. Eastern Time, Monday through Friday at the numbers listed below.

  • Contact Customer Care:
    1-800-456-6000
  •  Billing Inquiries:
    1-800-456-6000

To make a payment, ACC Business customers have the following options:

AT&T SMART Payments:

Pay for ACC Business invoice via Electronic Funds Transfer (EFT) via AT&T Automated Clearing House (ACH) enrollment: www.att.com/attsmartpayments

Mail Payment:

ACC Business P.O. Box 105306 Atlanta, GA 30348-5306

Overnight Payment:

AT&T Attn: ACC Business 600 N Point Pkwy Alpharetta, GA 30005

Pay by Phone:

1-800-322-3076

Customer Maintenance

ACC Business Customer Maintenance is committed to providing our customers with the highest quality service and assistance. Our team provides 24-hours x 7-days per week support, where you can speak with a technical support representative.

ACC Business customers have the following options available for reporting maintenance issues or service interruptions:

ACC-logo
ACC Business
400 West Avenue
Rochester, NY 14611

Customer Care: 800-456-6000
Sales: 877-419-9669
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